FAQ’s

A collection of frequently asked questions that will hopefully answer any questions or concerns you have. If the examples below do not fully answer your query then please contact us info@herbanutritionshop.co.za and we will be happy to help.

Herbalife FAQ’s

What products do you sell?

We only sell Herbalife Nutrition products that are shipped directly from Herbalife Warehouses across South Africa. We do not sell any other brands.

What is Herbalife Nutrition?

Herbalife Nutrition is a global leader in weight management, nutrition, and personal care products. The company provides science-backed products, including meal replacements, protein supplements, and vitamins, designed to help support a balanced, healthy lifestyle.

How can I buy Herbalife products in South Africa?

You can purchase Herbalife products directly from our website. We offer a range of Herbalife nutrition products, including shakes, protein snacks, vitamins, and more, with delivery throughout South Africa.

Do I need to sign up as a distributor to buy Herbalife products?

No, you do not need to sign up as a distributor to buy Herbalife products. You can purchase them directly from our website for personal use. However, if you are interested in increasing your product discount or earning income by selling Herbalife products, you can inquire about becoming a distributor at info@herbanutritionshop.co.za.

What products should I purchase?

This depends on what you would like to achieve. Please email info@herbanutritionshop.co.za to speak to a coach who can help.

How can I contact you?

You can either email info@herbanutritionshop.co.za or WhatsApp +44 7792 135 461.
We look Forward to hearing from you.

What are the benefits of becoming a Herbalife member?

Benefits include discounted prices, training and support, a business opportunity, flexibility and plenty more.

What does it cost to join Herbalife as a member?

There are two types of memberships. Preferred programme membership which is FREE to sign up. Or become a Herbalife independent distributor which currently costs R710 and will receive a member pack which includes a Vanilla Cream Formula 1 Shake mix, 550g. You can inquire about becoming a distributor at info@herbanutritionshop.co.za.

What kind of training or support will I receive?

Once you sign up you can receive plenty of training and support. However much you need. We are here to help you grow and achieve your results.

Are Herbalife products vegan?

Many of Herbalife’s products contain plant-based protein derived from soy, including the majority of formulations of the company’s flagship product, Formula 1 Healthy Meal Shake. This sustainable plant-based protein requires less land and water and emits less carbon than animal-based protein.

Order FAQ’s

Where will my order be dispatched from?

We have warehouses dispatching orders daily across South Africa, these are in:

Woodmead (Gauteng) 
Durban ( Kwa Zulu Natal)
Cape Town ( Western Cape)
Port Elizabeth ( Eastern Cape)

How can I qualify for free delivery on my order?

If your order is R700 or more you will automatically qualify for free delivery on checkout. Order under R700 have a R50 delivery fee.

How long will my order take to arrive?

It can take between 2-4 days depending on your location in South Africa. We try to deliver your products within 1-3 days.

Can I return Herbalife products if I am not satisfied?

Yes, we offer a 30-day return policy on order. If you are not satisfied with your purchase, please contact our customer service team for assistance with returns or exchanges.

Can I track my order?

Yes when your order has been dispatched you will receive tracking information in an email.

Our Best Sellers